Terms of Use

Draft, waiting for legal review. This page says what the service does today. It is not yet the final policy, and it isn't in effect until it's reviewed and the bracketed details are filled in.

Here Is Therapy is operated by A Key Disruption LLC. Effective [effective date] · Version draft-1

Plain rules for using Here Is Therapy. By using the service, or by joining as a therapist, you agree to them and to our Privacy Policy.

What the service is

Here Is Therapy is a public directory and a private network for licensed therapists. It helps people find a therapist who says they have room, and helps therapists refer clients to colleagues, talk to each other and share professional opportunities.

We are not a provider of therapy or medical care, and not an emergency service. Nothing here is advice, diagnosis or treatment. Using the service, or contacting a therapist through it, does not create a therapist-client relationship with us, and a relationship with a therapist begins only between you and them. If you are in crisis, see this page, or call or text 988 or call 911.

For people looking for a therapist

Using the directory and writing to a therapist is free, and you don't need an account.
You must be 18 or older, or a parent or guardian looking on a child's behalf.
Therapists describe themselves and their availability. We show what they tell us, and when they last confirmed it, but we can't promise a therapist has room, will reply, or will be a good fit. Check for yourself.
Don't use the contact form for emergencies. A therapist may not see it for days.

For therapists

Eligibility. You must hold a current license to practice and give us true details. You'll tell us if it lapses, is restricted or is revoked.
Verification is limited. A reviewer compares your name and license number with the state's public lookup before you're listed. That is not a recommendation or a judgment of your work, and it isn't ongoing monitoring. A blue check means only that.
Your own professional duties stay yours. You are responsible for your clinical judgment, ethics, scope of practice, licensure in each state you practice in, and any confidentiality, privacy and recordkeeping laws that apply to your own practice. Using the service doesn't change them.
Needs, never people. Referrals, posts, messages and notes must not include a client's name, contact details or any information that could identify them, and must not include protected health information. Don't use the service to share it, and don't try to work out who a referral is about.
Be truthful about availability. Confirm it when it changes. Availability that isn't confirmed for 30 days shows as unconfirmed.
Referrals. You choose who to refer to and who to be introduced to. We don't match, endorse or guarantee anyone, and we aren't a party to any arrangement between colleagues, including any fee.
Colleague conduct. Be respectful and professional in The Commons and in messages, follow the community guidelines, and don't advertise, harass or misuse what you learn about colleagues. We may remove content, restrict features or freeze an account that breaks these rules or puts someone at risk, and we'll tell you why.
Your content. You keep ownership of what you write and upload. You give us permission to display, store and send it as the service needs: your profile to the public, your posts and messages to the people they're for. Don't post what you don't have the right to share.

Cost

Membership is free today: every therapist is a Founding member at $0, and no card is asked for. If paid options are introduced, we'll publish the price on the Pricing page before it starts, no one will be moved onto a paid plan without choosing it, and no plan will buy a better place in results or an "accepting" badge.

Using the service well

Don't break the law, scrape or copy the directory in bulk, try to get around limits or security, impersonate anyone, or use the service to contact people for anything but what it's for.
We may change, pause or end parts of the service. We'll give notice of changes that matter.

Ending things

Therapists can delete their account at any time on the Settings page. We may suspend or end access for the reasons above. What each of us owes the other for what has already happened carries on.

Our responsibility

The service is provided "as is." To the fullest extent the law allows, we aren't responsible for what therapists, people looking for care or other users say or do, for decisions made using the directory, or for losses that follow from using or not being able to use the service. Nothing here limits responsibility that can't be limited by law. [Attorney to settle the disclaimers, limit of liability, indemnity, dispute process and governing law of [state of formation].]

Changes and contact

If these terms change in a way that matters, we'll post the new version here and email therapists first. Questions: lexsanti@hereistherapy.com, or by mail to 46 Elm St, Trumansburg, NY 14886.